The Demise of SpiralFrog: Proof that buying traffic is a crap way to grow a startup

CNet illuminates the troubled story of SpiralFrog, an online music startup that burned through $26.3 million, and only generating sales of $1.2 million.

They bought traffic with the misguided intention to "get eyeballs fast." Smell like 1999 to anyone? Their traffic maintained a 1:1 correlation to the amount of money they were plowing into affiliate ads.

It's a cautionary tale. Great metrics might help you raise dumb money. But if you're buying those metrics, it's just a house of cards -- possibly worse than a Ponzi scheme. At least in a Ponzi scheme, someone comes out on top (and later, in handcuffs, hopefully).

If you buy traffic, everyone loses.

Practicing product minimalism

On my first day of work at Microsoft as a PM six years ago, I sat down with my first manager for our first one-on-one and at the end she asked, Are there any questions? I said yes -- one last one: "When do we decide to remove features?"

She was flustered. It was not a question she or probably any PMs were used to answering.

I clarified: "Well, features aren't always right. Sometimes they're done wrong, or they don't really fit what the user really wants. Do we ever remove features?"

She remained dumbfounded at the question, and feeling like a n00b, I decided not to press further. In time, I realized why she was flustered. As a program manager, you spent so much time trying to get features in that it seems nuts to want to remove them. We made huge spreadsheets of feature lists, prioritized by P1, P2, P0 and sometimes P-1. Yes, negative 1. Because it gets sorted higher, right?

Features got removed in other ways though. If nobody really used them, they were obviously chopped out and memorialized as a bullet point in the release notes. But that wasn't really my question. Those are the easy ones to chop.

A product gets bloated not because the obviously bad features stick around. They're bloated because there are features that are barely OK in there. They're not complete. They aren't done correctly. Maybe the UI is wrong, or the internal states aren't thought out well enough, or don't match what the user expects. And there are egos attached, too. A poor PM's ego, at the least,and maybe a dev and a tester's self worth too. An entire feature team might have emotional stakes in that feature.

So you can't chop it. And you don't have time to fix it, so it festers. You can never remove features. You have to fix them, painfully, over time.

This can be avoided. Go deep on the things that matter. Do less with less. Be minimal in scope and maximal in completeness. If you're a startup, don't hire. Make it happen with who you've got. Don't get a PM to sit in meetings or create meetings. Only hire do-ers / creators. Do more yourself. If you're a big company, give a skunk-works-sized team a whole shit-ton of power (and really mean it).

Be less. Do less. And you'll somehow end up with more.

You should follow me on twitter here.

Anybots demonstrates robo-surrogates: Real world tech behind the upcoming film

Anybots was founded by Y Combinator partner Trevor Blackwell. If you've ever been to a YC event, you've probably seen these robots moving about and interacting with the party -- walking around, shaking hands, and even catching objects.

Humans controlling agile and powerful robots -- kind of like the Matrix plus robotic control. It certainly makes for a great premise for a sci fi action flick.

Netflix does it right: 128 page internal slide deck on company culture is a revelation

Zappos has done an incredible job of building a culture that transcends the classic soul-crushing corporation. Add Netflix to that list.

The classic and key takeaway is around how companies start with small teams of incredible high performers and evolve into large organizations filled with process that stifle those same difference-makers. This deck is an instruction manual on how to avoid it.

There are quite a few companies that desperately need to infuse the contents of this deck into the way they operate.

Did you know the foil-wrapped super burrito was a San Francisco creation?

Foil wrap and all. I had always assumed it was created elsewhere, but it fills my heart with joy to know that my very own hometown was responsible for bringing the concept of a foil-wrapped overstuffed burrito to the world.

Living in Seattle years ago, I could not understand why it was so hard to find the burrito I knew and loved. They always insisted in on drenching these perfectly good burritos in sauce.

I'm going to call it a San Francisco burrito from now on. But maybe that's not necessary... there's only one kind of burrito in the world for me.

Hat tip to @tkane for enlightening us all.

Epic win: Infographics expose Republican chartjunk obfuscation

Before (Released by Rep. Boehner)
(Partisan attempt to make proposed health system look absurdly complicated)

After (Released by irate graphic designer/citizen)

via robertpalmer's flickr and infosthetics.com

Notable mainly because the role of good/bad graphic design can play in people, society, and understanding policy that affects decisionmaking. Not only can bad visual design cause space shuttles to explode -- it can mislead, misdirect, and just plain lie.

There are now four kinds of lies: Lies, Damn Lies, Statistics, and Intentionally obfuscated infographics.

Dear Rep. Boehner,

Recently, you released a chart purportedly describing the organization of the House Democrats' health plan. I think Democrats, Republicans, and independents agree that the problem is very complicated, no matter how you visualize it.

By releasing your chart, instead of meaningfully educating the public, you willfully obfuscated an already complicated proposal. There is no simple proposal to solve this problem. You instead chose to shout "12! 16! 37! 9! 24!" while we were trying to count something.

So, to try and do my duty both to the country and to information design (a profession and skill you have loudly shat upon), I have taken it upon myself to untangle your delightful chart. A few notes:

- I have removed the label referring to "federal website guidelines" as those are not a specific requirement of the Health and Human Services department. They are part of the U.S. Code. I should know: I have to follow them.

- I have relabeled the "Veterans Administration" to the "Department of Veterans' Affairs." The name change took effect in 1989.

- In the one change I made specifically for clarity, I omitted the line connecting the IRS and Health and Human Services department labeled "Individual Tax Return Information."

In the future, please remember that you have a duty to inform the public, and not willfully confuse your constituents.

Sincerely,

Robert Palmer
Resident,
California 53rd District

JamLegend becomes the web-enabled Rock Band / Guitar Hero that lets you upload and play ANY SONG.

This is phenomenal. My senior project at Stanford was a Dance Dance Revolution game that could take MP3's and turn them into playable DDR steps. But I have to say, it didn't work nearly as well as what the JamLegend guys have done. I just uploaded one of my favorite rap songs to JamLegend. They processed the file, extracted the beats and melodies of the song, and made a playable song based on it.

What's even cooler is you can now play JamLegend just like RockBand / Guitar Hero, with your real guitar. There are instructions on how to set this up for both Mac/PC for GH/Rock Band controllers for all platform controllers PS3, Wii and Xbox 360.

And you can duel your friends online (multiplayer) without ever even being in the same room.

OK, so lets review: JamLegend has created Guitar Hero that a) is super fun multiplayer Flash web game with no download, b) works with any guitar controller you may have lying around, and c) lets you upload any song you want and it will work awesome.

You should play jamlegend here.

Filmmaking advice writ large: Tarantino's advice at ComicCon applies to all creative endeavor

I love these kinds of questions posed towards filmmakers and media creators of all kinds. Like Ira Glass on creativity.

Great auteurs answer these questions about specific industries but they're broadly applicable to everything, including my favorite topic, creating Internet startups.

There's a certain auteur aspect to it that translates precisely. It's a business, no doubt about it. But you have to appeal to people, even change people's lives -- the way they think and act. You have to understand and communicate visually, spatially and emotionally with your audience.

There's a technical element, substitute filmmaking and editing and cinematography for software engineering, scaling, and tech architecture / ops.

How you start is the same. You create. You create until your fingers bleed, and then you create some more. Iterate and don't worry about creating crap, because at the end of it, you'll have made a movie. Or a site. Or a story. Whatever it is.

The final part spoke to me the most. Yes, it's harder than ever to become a filmmaker or an Internet entrepreneur, or an author-- a creator of any kind. There is so much competition. But that competition sucks so fucking bad, that it will be plain as day when you've created something good.

It can be done. Today. Now. Go.

Charles Bukowski on Cadillacs, creation, or immortality

Somebody at one of these places ... asked me: "What do you do? How do you write, create?" You don't, I told them. You don't try. That's very important: not to try, either for Cadillacs, creation or immortality. You wait, and if nothing happens, you wait some more.

It's like a bug high on the wall. You wait for it to come to you. When it gets close enough you reach out, slap out and kill it. Or if you like its looks you make a pet out of it.

--Charles Bukowski